Here's what the Karabiner EventViewer says when I press: In response to the comment by Insomniac Software The keyboard event for right-arrow never even reaches Karabiner if the Windows-logo and (physical) left-shift keys are held down (and it doesn't matter whether Windows logo is mapped to another modifier: the problem is stuck to that specific physical key combo). I tried Karabiner but it seems like the problem is happening at a lower level. So I'd like to try swapping the Mac's interpretation of the left and right shift keys. It does work if I use option + RIGHT-shift + right-arrow but this is a very clumsy hand position for moving quickly around my documents. So the key I'm that I'm mapping to option in the System Preferences is in fact the "Windows Logo" key. I should note that it's a made-for-Windows keyboard: a Thinkpad USB Keyboard with Trackpoint, in fact-the trackpoint being the reason I like it so much and stick with it despite its problems. The reasons behind this are unclear, but I know it's not to do with user-level software preferences, nor directly to with a low-level hardware problem (see my original question on superuser for the full troubleshooting logic). I have an odd, highly specific problem when using my third-party USB keyboard with my MacBook Pro: option + left-shift + right-arrow (which as Mac programmers will know means "highlight the word to the right of the cursor") does not work.
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